Further Education And Training Certificate: Information Technology: Technical Support
NQF Level: 4 Credits: 163
SAQA ID: 78964

This course aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different aspects of Information Technology, such as computer hardware, computer software, networking, troubleshooting, and customer service.

Entry Requirements
Min Grade 11 or 12

Duration
12 months

Who should take this course? Any individual willing to be a qualified as an entry-level Technical Support professional with a good basic knowledge of the Information Technology field

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