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National Certificate: Information Technology: Systems Support
NQF Level: 5 Credits: 147
SAQA Id: 48573
This course aims to Provide learners with an undergraduate entry into the field of networking/systems support. The overarching aim is to develop a broader base of skilled ICT professionals to underpin economic growth. This qualification is expanding the specialization(s) started at NQF level 4 into the core field of networking and support, with further specialization(s) into IT Support fields or in any other related vertical or enabled markets
Entry Requirements
Min Grade 12 OR NQF 4 Technical Support.
Duration
12 months
Who should take this course? Any individual willing to be a qualified as Systems Administrator
Fundamentals
Core
Elective
Fundamentals
114050 | Explain the principles of business and the role of information technology |
114055 | Demonstrate an awareness of ethics and professionalism for the computer industry in South Africa |
114055 | Demonstrate an awareness of ethics and professionalism for the computer industry in South Africa |
8252 | Writing business reports in Retail/Wholesale practices |
114076 | Use computer technology to research a computer topic |
114059 | Demonstrate an understanding of estimating a unit of work and the implications of late delivery |
120379 (10135) | Work as a project team member |
114051 | Conduct a technical practitioners meeting |
114183 | Apply the principles of resolving problems for single-user and multi-user computer operating systems |
Core
114052 | Demonstrate appropriate customer care in the context of IT support, according to a Service Level Agreement |
114060 | Demonstrate an understanding of local area computer networks, by installing a networked workstation. |
114061 | Demonstrate an understanding of Wide Area Computer Networks, comparing them with Local Area networks. |
114074 | Demonstrate an understanding of different computer network architectures and standards |
114075 | Design a local area computer network for a departmental office environment |
114054 | Administer a local area computer network |
114053 | Monitor and maintain a multi-user networked operating system |
114046 | Demonstrate an understanding of issues affecting the management of a local area computer network (LAN)Â |
114066 | Test Networked IT systems against given specifications |
114058 | Demonstrate an understanding of the concepts of Multi-User computer Operating systems |
114072 | Install and commission a local area computer network |
114047 | Install and configure a multi-user networked operating system |
114056 | Describe enterprise systems management and its role in IT systems support |
Elective
114062 | Assemble a server computer and peripherals from modules |
114063 | Install a sever computer and peripherals |
114045 | Operate an enterprise server computer system |
114064 | Install and commission a multi-user application software for a server computer |
114065 | Maintain and repair a server computer to module level |